Student ID Card

The student identification card verifies a student's status at the University of Osaka, and UOsaka issues a “Student ID Card (magnetic card)” as well as a “Student Digital ID Card” available on MyHandai App.

Important Notices

• All students must carry their student ID wherever they go.
• Your student ID card is valid for the period of your course enrollment.
• Keep your student ID card clean and safe and do not lose it.
• Do not lend or give your student ID card to anyone.
• If you change your personal information, such as your name, please contact the educational affairs division of your school immediately.
• If you withdraw from your school prior to your student ID card expiration date, please return your student ID card (magnetic card) to the educational affairs division of your school immediately.
• When taking regular exams, applying for issuance of certificates, or boarding a train using a student commuter pass or fare discount certificate, if requested, you must show your student ID card.
• Please check here for other important information regarding the Student Digital ID Card.

Frequently asked questions about student ID card (magnetic card)

Q1. If my student ID expires, what should I do?
A1. If your student ID card expires because you failed a compulsory course and have to repeat it, please contact the educational affairs division of your school immediately.

Q2. If my student ID card is lost or damaged (including magnetic strip failure), what should I do?
A2. If you need to reissue your student ID card, please apply for reissuance via KOAN as follows. Also, in cases of loss or theft, be sure to report it to the police.

Student ID Card (Magnetic Card) Reissue Process

1. Log in to KOAN and select “Surveys” from the menu.
2. Select “Responses” and fill out the “学生証再発行申請（紛失,破損,磁気不良）/Student ID Card Reissue Application (Loss, Damage, or Magnetic Strip Failure)” under “General Surveys.”
   *Note: On the smartphone version of KOAN, the initial display on the “Responses” page is set to “Class Surveys.” Please switch the page to “General Surveys.”
3. After filling out the survey, click “Check Responses” to review your inputted information.
4. Click “Send” to send your application.
5. Confirm that the input status for the survey in step 2 is displayed as “Done.”
   If the status shows “None” or “Partial,” the application is incomplete, and the student ID card will not be reissued.
6. Once reissuance is complete, a notification regarding the pickup date and location will be sent to your KOAN Message Board (Personal Message).
   Present your previous student ID card (or, if lost, the “Student Information” page on KOAN or your digital student ID) to receive your new student ID card at the pickup location.
   You can select your pickup location from the following options.

• Suita Campus: Department of Education and Student Affairs, Education Planning Division, Academic Affairs Information Section (Administration Bureau basement 1F)
• Toyonaka Campus: Toyonaka Student Center (Student Union 2F)
• Minoh Campus: Minoh Student Center (Research and Education Hub 2F)

The new student ID card will be available for pickup approximately two days after application, excluding weekends, holidays, and days when the counter is closed.
However, if you selected the Suita Campus Academic Affairs Information Section as your pickup location and completed your application by 8:30 AM on a weekday (excluding weekends and holidays), you can pick up your card after 1:00 PM on the same day you applied.

Student ID card (magnetic card) reissuance office

Academic Affairs Information Section, Education Planning Division, Department of Education and Student Affairs
Email: gakusei-gakumu-zyoho
(Note: Please append the suffix @osaka-u.ac.jp to the aforementioned email "address" before using it.)

Related Links:
MyHandai App
Student/Faculty and Staff Digital ID Cards