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Verification experiments to revolutionize back office with Robotic Process Automation (RPA) have begun

2020-12-16(Wed)

Osaka University has launched verification experiments at its Administration Bureau in collaboration with NTT Data Kansai Corporation in order to develop solutions with Robotic Process Automation (RPA), a tool to create specialized agents that can automate clerical tasks.

These experiments have begun in response to calls from office workers who want to reduce the time they spend for daily menial work so that they can shift their focus to more value-added tasks. OU will go ahead with its office work reform through discussions with technicians from NTT Data Kansai about how to visualize clerical tasks for streamlining workflow and how to create RPA manual operations, or “scenarios." By using RPA, manual operations can be configured as scenarios and executed automatically on PCs.

Comments from the office workers participating in these verification experiments included:

“While extracting steps that I needed to perform to complete a task, which is necessary for automation of routine operations, I reacknowledged detailed work that I had been unaware of. Detailed manual operations for RPA will automate various tasks.”

“Visualizing our routines can reduce unnecessary workflow interruptions.”

The effects of RPA will be quantitatively and qualitatively verified in these experiments in which RPA will be introduced to other departments at OU under the instruction of its employees who are familiar with the use of RPA. The university expects that these experiments will lead to university-wide business improvement and workstyle reform, eventually enhancing the quality of worker-led projects.

More details were outlined in a press release to the MEXT Press Club, Science Press Club, and the Osaka Science and University Press Club on December 10.

For more details, click here. (NTT Data Kansai; link in Japanese)

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