FAQs

When will I receive my account transfer notice/payment request form?

They are sent to the student's home address registered to WebKOAN in the middle of May (for the first semester) and the middle of November (for the second semester).
*Those who have applied to receive tuition fee exemption will receive them after screening for tuition fee exemption has finished.

I have lost my payment request form. Please tell me the account to which I should transfer my payment.

We cannot inform individuals of the account to which payment should be transferred over the telephone. We will resend the payment request form, so please contact the Educational Affairs Division in your respective school/graduate school.

I would like you to send the "Notice of Tuition Fees" to my parents' place.

We will send all postcards to the address of the student. Please note that we do not respond to individual requests.

I moved recently. How do I change my delivery address?

Login to the address registration system of WebKOAN to update your delivery address.

My payment was not automatically deducted on the automatic payment (account transfer) date (May 27/November 27). What should I do?

If you fail to pay your tuition fee due to the insufficient balance on your accuont or for any other reason, you will be contacted by the university in mid-June (for the first semester) or mid-December (for the second semester).

I forgot my debit account number. What should I do?

Please contact the Educational Affairs Division at your school/graduate school.

I want to change my payment method to bank transfer. What should I do?

Please contact the student affairs division of your school/graduate school. Any bank fees incurred when paying by bank transfer will be paid by the student.

I don't feel comfortable entering my account's PIN number into this system.

Your PIN number must be entered to confirm whether or not an account has been registered by the account holder; however, your PIN number information will not actually be received by the university.

Why do I need to enter my date of birth?

This information is used to confirm your identity. We ask for your cooperation and understand.

Is it possible to register an account on a written format ?

We do not accept written registration.

I want to make changes to an account I've registered to the system.

You may re-register an account during the registration period listed on the registration system's webpage.

During the same online registration period, I registered Bank A and then applied to register Bank B.

Which bank will the payment be debited from?

We use the most recent registration information, so the payment will be the payment will be debited from Bank B.

Do I need to register my account every year?

Any account registered will remain in the system until your graduation.

Can I confirm whether my registration to the Tuition Payment Account Registration System has been completed?

When you have completed your registration to the Tuition Payment Account Registration System, a message confirming that the registration has been completed will be displayed on the screen.
You will not be able to view this screen again once it has been closed, so please take extra care to confirm your registration on this screen.

I didn't finish registering my account during the registration period.

A request form will be sent to you for payment to a university-designated account, so please make payment by bank transfer using that form.
The details of the next registration period will be posted here once they are finalized.

I've already applied for tuition fee exemption. Do I need to register my account to the Tuition Payment Account Registration System?

Yes. Since you may be required to pay a portion of your tuition fees, you must register your account via the Tuition Payment Account Registration System.

The deadline written on my payment request form has already passed. Can I still pay using this form?

You may use that form to make your payment.
However, if these forms span over multiple years or extend past your enrollment period, you cannot use these forms to pay your tuition fees. For more information about completion of courses and school registers, please contact the Educational Affairs Division in your school/graduate school.

Can I pay by bank transfer through ATMs or net banking?

Yes. In order to prevent errors in identity verification, make sure that there are no errors in the account to which the payment will be transferred and include the student's name and student ID number.

I failed to pay the tuition fee by the payment deadline. Is there a period of time by which I must pay?

Please pay as soon as possible.
If you have received demands for payment and still do not pay, you may be expelled. For information regarding completion of courses, school registers, and expulsion, please contact the Educational Affairs Division in your school/graduate school.

Will late payment charges be assessed if payment of tuition fees is received late?

We do not take late payments changes for tuition fee payments that have been received late for the moment.

How can I get a receipt for my tuition fees?

You can ask the Educational Affairs Division of your school/graduate school to provide you with a receipt. Since this receipt will be sent once payment of tuition fees is confirmed, it may take a few days to receive your receipt.