FAQs

Q1-1

When will I receive my "Notice of Tuition Fees" postcard (account transfer notice/payment request form)?

Notices are sent to the student's home address registered to WebKOAN in the middle of May (for the first semester) and the middle of November (for the second semester) regardless of year in school. (Those who have applied to receive tuition fee exemption will be sent this notice after screening for tuition fee exemption has finished.)

Q1-2

I have lost my "Notice of Tuition Fees" (payment request form). Please tell me the account to which I should transfer my payment.

We cannot inform individuals of the account to which payment should be transferred over the telephone. We will resend the payment request form, so please contact the Student Affairs Division in your respective school/graduate school.

Q1-3

I would like you to send the "Notice of Tuition Fees" postcard to my parent/guardian.

We will send all postcards to the address of the student. Please note that we do not respond to individual requests.

Q1-4

I moved recently. How do I change my delivery address?

Login to the address registration system of WebKOAN to update your delivery address.

Q2-1

When is the automatic withdrawal date for tuition fee payment?

Automatic payment will take place on May 27 (for the first semester) and November 27 (for the second semester). If this date falls on a bank holiday, then payment will occur on the next business day.

Q2-2

My payment was not automatically deducted on the automatic payment date (May 27/November 27). What should I do?

If the balance on your account was insufficient, deposit the necessary amount to your account as soon as possible. If you fail to pay your tuition fee for any other reason, you will be contacted by the university in mid-June (for the first semester) or mid-December (for the second semester).

Q2-3

My payment was not automatically deducted even though my balance was sufficient. What should I do?

Check your account information (bank and debit account number).

Q2-4

I would like to change my debit account number. What should I do?

Enter your bank account information into the Tuition Payment Account Registration System during the registration period. For more information, click here.

Q2-5

I want to change my payment method to bank transfer. What should I do?

Please contact the student affairs division of your school/graduate school. Any bank fees incurred when paying by bank transfer will be paid by the student.

Q2-6

I forgot my debit account number. What should I do?

Please contact the Education Affairs Division at your school/graduate school.

Q3-1

If I am not able to pay by the payment deadline, is there a period of time by which I must pay?

Please pay as soon as possible.

If you have received demands for payment and still do not pay, you may be expelled. For information regarding completion of courses, school registers, and expulsion, please contact the Educational Affairs Division in your school/graduate school.

Q3-2

The deadline written on my payment request form has already passed. Can I still pay using this form?

You may use that form to make your payment at a bank teller window.

However, if these forms span over multiple years or extend past your enrollment period, you cannot use these forms to pay your tuition fees. For more information about completion of courses and school registers, please contact the student affairs division in your school/graduate school.

Q3-3

Can I pay by bank transfer through ATMs or net banking?

In order to prevent errors in identity verification, make sure that there are no errors in the account to which the payment will be transferred and include the student's name and student ID number.

Q4-1

Will late payment charges be assessed if payment of tuition fees is received late?

We do not take late payments changes for tuition fee payments that have been received late for the moment.

Q4-2

How can I get a receipt for my tuition fees?

You can ask the student affairs division of your school/graduate school to provide you with a receipt. Since this receipt will be sent once payment of tuition fees is confirmed, it may take a few days to receive your receipt.

Q5-1

What information do I need to register with the Tuition Payment Account Registration System?

You will be required to enter your student ID number, your date of birth, and the PIN number for the cash card associated with your account. Other necessary information varies between financial institutions, so please confirm the details on the Tuition Payment Account Registration System webpage.

Q5-2

Should the account registered be under my name?

As a rule, accounts registered to this system should be either under the student's name or under the name of a parent or guardian that has previously notified the university.

Q5-3

I don't know the student ID I need to enter into the registration system. How do I find my Student ID?

Please enter the student ID number located on your student ID.

Q5-4

Accounts from which financial institutions are eligible to be registered to this system?

Savings accounts in national banks, JP Bank, regional banks, credit unions (Shinkin Banks), and labor credit associations can be registered. However, there are some financial institutions from which accounts cannot be registered. For more information, click here.

Q5-5

I don't feel comfortable entering my account's PIN number into this system.

Your PIN number must be entered to confirm whether or not an account has been registered by the account holder; however, your PIN number information will not actually be received by the university.

Q5-6

Why do I need to enter my date of birth?

This information is used to confirm your identity. We ask for your cooperation and understand.

Q5-7

I want to make changes to an account I've registered to the system.

You may re-register an account during the registration period listed on the registration system's webpage.

Q5-8

Can feature phones (earlier-generation phones) be used to access the registration system?

Unfortunately, feature phones cannot be used to access the registration system. Please use a smartphone, tablet, or personal computer when accessing the system.

Q5-9

Do I need to register my account every year?

Any account registered will remain in the system until your graduation.

Q5-10

Can I register an account without a cash card?

No, you cannot register an account that does not have an associated cash card. Please get a cash card issued or register a different account that already has a cash card.

Q5-11

Can I confirm whether my registration to the Tuition Payment Account Registration System has been completed?

When you have completed your registration to the Tuition Payment Account Registration System, a message confirming that the registration has been completed will be displayed on the screen.

You will not be able to view this screen again once it has been closed, so please take extra care to confirm your registration on this screen.

Q5-12

I didn't finish registering my account during the registration period.

A request form will be sent to you for payment to a university-designated account, so please transfer your payment using that form.

The details of the next registration period will be posted here once they are finalized.

Q5-13

I've already applied for tuition fee exemption. Do I need to register my account to the Tuition Payment Account Registration System?

Yes. Since you may be required to pay a portion of your tuition fees, you must register your account via the Tuition Payment Account Registration System.